California Privacy Policy & Notice at Collection
Effective Date: June 12, 2026
Last Updated: June 12, 2026
Dynasty Solar ("we," "us," or "our") operates the website located at https://dynasty.solar (the "Site"). This Privacy Policy applies specifically to California residents ("consumers" or "you") and outlines your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
1. Notice at Collection: Categories of Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household. In the past 12 months, we have collected the following categories of personal information for our business purposes:
• Identifiers * Examples: Name, alias, postal address, email address, phone number, and IP address.
• Sold or Shared?: Shared for targeted digital advertising only. We never sell lead data to third-party list brokers.
• Retention Period: Retained as long as your customer account is active, or up to 7 years for tax and warranty auditing.
• Customer Records * Examples: Utility provider name, uploaded utility bills, electricity usage patterns, and homeownership status.
• Sold or Shared?: No. Used strictly for custom solar engineering layouts and calculating savings metrics.
• Retention Period: Retained for up to 5 years from lead generation, or for the duration of the contract if a system is installed.
• Commercial Information * Examples: Records of property ownership, solar equipment or packages viewed, and financing quotes received.
• Sold or Shared?: No.
• Retention Period: Retained for 7 years post-installation for warranty, performance tracking, and service records.
• Geolocation Data * Examples: Precise physical location of your property, used strictly for solar shading analysis and satellite roof modeling.
• Sold or Shared?: No.
• Retention Period: Retained for the operational life of the solar system installation.
• Sensitive Personal Information (SPI) * Examples: Social Security Number or financial account details, collected only if you apply for solar financing or leasing directly through our secure portal.
• Sold or Shared?: No.
• Retention Period: Deleted immediately after secure submission to the lender or retained securely as required by lending compliance regulations.
2. How We Use Your Information
We use your data to power your transition to clean energy, specifically to:
• Design Solar Blueprints: Build accurate satellite 3D models of your roof and calculate your true net-metering savings.
• Process Financing: Connect you with certified third-party solar lenders if you choose to finance or lease your panels.
• Secure Permits: Coordinate with local California city/county building departments and utility providers (e.g., PG&E, SCE, SDG&E) for interconnection agreements.
• Marketing Communications: Send you updates on federal and state solar incentives (e.g., the federal Investment Tax Credit).
3. TCPA & SMS Consent Disclosure
By providing your phone number on our website forms, you expressly consent to receive telemarketing calls and SMS text messages from us (including via automated dialing systems or artificial/pre-recorded voices) regarding solar quotes, scheduling consultations, and system updates.
• Consent is not a condition of purchase.
• You can opt out at any time by replying STOP to any text message or contacting our compliance team.
4. Your California Privacy Rights
Under the CCPA/CPRA, California residents have specific rights regarding their personal information:
A. Right to Know and Access
You have the right to request that we disclose what personal information we collect, use, disclose, share, or sell. Your right to access extends to any personal data we have collected about you since January 1, 2022, unless doing so proves impossible or involves disproportionate effort.
B. Right to Delete
You have the right to request the deletion of your personal information, subject to certain exceptions (such as if we need the data to maintain your active solar array, service an existing warranty, or comply with California contractor laws).
C. Right to Correct
If you notice that your contact details, energy bills, or property details are inaccurate, you have the right to request that we correct them.
D. Right to Opt-Out of Sale or "Sharing"
While we do not sell your personal data for money, using third-party tracking pixels (like Meta or Google Analytics) for targeted advertising qualifies as "sharing" under California law. You have the right to opt out of this tracking.
E. Right to Limit the Use of Sensitive Personal Information
We only use your Sensitive Personal Information (like financial details for credit checks or precise geolocation for roof mapping) to perform the solar evaluation services you explicitly requested. Because of this, a "Limit the Use of My Sensitive Personal Information" link is not required, but you may inquire about its usage at any time.
5. How to Exercise Your Rights
To exercise your right to know, delete, or correct your information, you or your authorized agent can submit a verifiable consumer request through the following methods:
• Toll-Free Phone Number: (951) 720-2323
• Email Address: legal@dynasty.solar
We will verify your identity before processing the request by matching the email or phone number you provide with the data in our secure CRM. We will respond to verifiable requests within 45 days.
6. Global Privacy Control (GPC) and "Do Not Track"
Our website responds to and honors Global Privacy Control (GPC) signals in real-time. If your browser transmits a GPC opt-out preference signal, our site will automatically process it as a valid request to opt out of the "sharing" of your data for targeted advertising.
7. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we won't deny you solar services, charge you different rates, or provide a lower quality of customer care because you asked to protect your data.
8. Contact Information
If you have any questions or comments about this notice, the ways in which we collect and use your information, or your choices and rights under California law, please contact us at:
• Company Name: Dynasty Solar
• Physical Address: 18451 Collier Ave, STE B, Lake Elsinore, CA 92530
• Email: legal@dynasty.solar